Last Updated on : 25 March 2024

At Grothxio, we are dedicated to delivering exceptional digital products and services. Please review our refund policy below for clarity on our terms and conditions regarding purchases of digital goods.

No Refunds

• All purchases of digital products from Grothxio are considered final and non-refundable.
• Upon completion of a purchase, the digital product is instantly delivered, and therefore, no refunds can be issued.

Satisfaction Guarantee

While refunds are not available, customer satisfaction is paramount to us. Should you encounter any challenges or have inquiries regarding your digital purchase, our customer support team is available to assist you promptly.

Exchanges

Grothxio does not facilitate exchanges or returns for digital products. Customers are encouraged to review product details carefully before making a purchase. If you mistakenly acquire an incorrect digital product, please contact our support team for guidance.

Damaged or Defective Products

In the rare event that you experience technical difficulties or receive a defective digital product, please notify us immediately. Our support team will promptly address any issues and provide necessary assistance to ensure a satisfactory resolution.

Changes to the Refund Policy

Grothxio reserves the right to amend or update this refund policy as necessary, without prior notice. Any revisions will be effective immediately upon publication on our website.

Contact Us

For any inquiries or concerns regarding our refund policy for digital products, please reach out to our dedicated customer support team at Contact@grothxio.com.